Rogers & Hollands Jewelers in St Louis, MO Closed now

Reviews about Rogers & Hollands Jewelers

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  June 23, 2019, by laura m
  Ruined my Mother's Day with horrible customer service and the worst management i have seen. Went in on Apr 20th and bought a ring from Juliette, she promised it would be back from being sized between Apr 24-30th and she measured my finger for an accurate size..... took my name address and phone number. May 1st still hadn't heard so i called and another girl said it wasn't in yet but assured me Juliette(WHICH IS THE STORE MGR) would call me back. never could get a call back from her then on May 9th got an email saying that they didn't have my ph number or address even though i gave it to Juliette. ..........called again and a girl said it would be in on may 12th, TWO WEEKS AFTER JULIETTE PROMISED!!! Picked it up on may 12 and it was the wrong size, would not even go on my finger and the stone was a different color. Juliette did not even give me a box or a bag but just handed it to me like it was a dirty sock . ..,...........AFTER DROPPING IT ON THE FLOOR! .....,I returned it the next day n got a refund .....If this is the kind of management Rogers &Hollands promotes I will never buy another piece there!