Michael's Flooring Outlet in St Louis, MO Open now

Reviews about Michael's Flooring Outlet

• ★ ☆ ☆ ☆ ☆

  February 22, 2019, by Mirela Terzic
  They (two employees) refused to order maple wood floor for me because I told them I don't like damaged wood and asked if they would take it back if it came damaged (the day before). So I drove all the way and they refuse to order. Could they not call me, cancel appointment and tell me they don't want to sell to me? I took my $1800, went to All Surface Flooring on Manchester, ordered the same wood from same manufacturer and it is perfect wood with no defects. Before I purchased, the owner said he guarantees everything he sells. He also gave me discount - just because. Skip Michael's flooring and go to All Surface Flooring on Manchester. They are excellent and they also have a contract with delivery company so you don't have to worry about that. They deliver inside the house too. Michaels' Flooring does not do that either. I feel bad for the owner. He lost $1800 just on me. God knows how much he lost all together because of those two employees.