Finish Line in St Louis, MO Closed now

Reviews about Finish Line

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  November 11, 2019, by Byron & Adrienne Jackson
  The WORST store I have been to in a while almost called corporate but I figured why waste my energy I'll just make sure I take all my shoes BACK to that location going forward. I went to return a online order I didn't have a paper receipt but I figured it's on line so NO BIG DEAL. First I was told I could exchange then and I looked around but they didn't have anything to my son liking. After I informed them it was nothing I wanted one of the associates informed me I couldn't return without a receipt they could have come from foot locker or anywhere. I assume the next guy was the manager he said I needed a paper receipt. I shop on line all the time and most stores can look up online orders but anywho. Then I waited in line like everyone else but the manager asked me to step aside while I look my order up on line to service another lady with a return. I moved over located my on line receipt he still acted like he had a problem. He then began to ask me how did I pay $189 for some shoes that were $230 well sir there was a sale on line AND I had some rewards. I'm not sure why it mattered because you didn't give me my rewards back and then he asked me for my ID I'm SUPER CONFUSED you didn't just ask the lady in front of me. It felt like I had stole the shoes with a receipt please help me understand what that was all about
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  October 04, 2019, by Lauren Hance
  My family and I have been shopping here for years. They seem to have all of the colors that other stores don't carry. Went in today and they were overstaffed it seemed, but I waited 20 minutes for someone to come ask me if I needed help, nobody came. When I went and asked, the girl rolled her eyes and it took her 15 minutes to come out and tell me that they did not have my size. Will not be going back for a long time, and especially not on the weekends. Won't be recommending this to anyone else either. Many other options in the West County mall.